INDUSTRY NEWS

HELRA Industry News

Industry news and resources connected to the worldwide hospitality industry and the Chicago area

Hotel Execs Say Artificial Intelligence Will Provide Efficiencies, Not Replace Human Element

Pyramid CEO Says Hotels Sell More Than Beds and Showers

June 11, 2024

Costar.com

Hotel News Now

By: Sean McCracken

NEW YORK — While the hotel industry continues to grapple with how and where to employ artificial intelligence for greater efficiency, hotel executives said human-to-human interactions will remain a priority and at the forefront of the industry.

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A Lens on Labor: Growing Costs Remain a Setback for the U.S. Hotel Industry

June 07, 2024

Lodgingmagazine.com

By: Raquel Ortiz

Although we are well into the new year, the global hotel industry is still facing many of the same struggles from years past, including staffing shortages. Those shortages are pushing hotels to increase pay and benefits to compete for available labor.

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