Industry news and resources connected to the worldwide hospitality industry and the Chicago area
Costar.com
By: Sean McCraken
All signs point to a more favorable labor environment in 2026 compared to recent years for hoteliers, but there is also a sense that the overall environment could change at any time.
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ChicagoBusiness.com
By: Justin Laurence
Chicago’s tourism bureau and downtown hotel owners want to tax themselves to create a new fund that could help poach large trade shows and launch new marketing campaigns focused on “putting heads in beds.”
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Costar.com
Hotel News Now
By: Sean McCracken
Hotel operators believe the hotel industry is continuing to see an easing of the labor crisis that defined the early stages of the post-pandemic recovery, but there are still serious, long-term challenges to getting the best talent.
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Costar.com
Hotel News Now
By: Trevor Simpson
Hotel management companies overcome different sets of challenges each year, but the main ones from 2024 were a continuation of lingering issues from years past: labor and inflation.
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Costar.com
Hotel News Now
By: Bryan Wroten
With President-elect Donald Trump preparing to take office for a second time, some clear signs are emerging of what U.S. hoteliers can expect in terms of changes to labor rules and laws.
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Costar.com
Hotel News Now
By: Sean McCracken
With more than 10,000 workers going on strike from 25 hotels in nine cities over the Labor Day weekend, officials with Unite Here say they're hoping to send the message that hotel workers deserve to benefit more from growing revenues across the industry.
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Costar.com
Hotel News Now
By: Sean McCracken
CHARLOTTE, North Carolina — Hotel companies can't be scared to experiment with ways artificial intelligence can support their people.
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Costar.com
Hotel News Now
By: Sean McCracken
NEW YORK — While the hotel industry continues to grapple with how and where to employ artificial intelligence for greater efficiency, hotel executives said human-to-human interactions will remain a priority and at the forefront of the industry.
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Lodgingmagazine.com
By: Raquel Ortiz
Although we are well into the new year, the global hotel industry is still facing many of the same struggles from years past, including staffing shortages. Those shortages are pushing hotels to increase pay and benefits to compete for available labor.
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Lodgingmagazine.com
By: Dennis Nessler
While hotel executives concede that the labor market has improved since bottoming out during the pandemic just a few years ago, they still acknowledge that several challenges exist, not the least of which is rising wages as well as difficulty finding and retaining employees.
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