INDUSTRY NEWS

Costar.com

Hotel News Now

By: Trevor Simpson

PHOENIX — Record-high room rates led the hotel industry’s recovery out of the pandemic as travel demand surged beyond 2019 levels in some segments. What jeopardizes this steady demand isn’t necessarily the higher cost of booking a hotel stay, but rather deteriorating customer service scores paired with the price.

Costar.com

Hotel News Now

By: Bryan Wroten

A recent decision by the National Labor Relations Board on union elections and bargaining orders could have a significant impact on how hoteliers respond to unionization efforts at their properties.

costar.com

Hotel News Now

By: Sean McCracken

NASHVILLE, Tennessee — Business travel demand continues to slowly but steadily inch back for hotels, but patterns have changed and hoteliers are now employing different strategies to maximize that business.

Costar.com

Hotel News Now

By: Dana Miller

Hotel Management companies are investing in property updates and staff, and the improvements are paying off in higher guest satisfaction scores, according to a recent J.D. Power study.

Costar.com

Hotel News Now

By: Trevor Simpson

NASHVILLE, Tennessee — Adoption of artificial intelligence within the hospitality industry has increased recently, and among hoteliers there’s excitement about how much this tool can aid staffing and productivity. However, there also are ethical concerns surrounding AI that stretch beyond the hotel space.

Costar.com

Hotel News Now

By: Bryan Wroten

Leisure travel led the start of the hotel industry's recovery from the pandemic, and the demand segment is still going strong years later.

Costar.com

Hotel News Now

By: Dan Kubacki

NASHVILLE, Tennessee — How the hotel industry navigates the labor shortage in the next year could put it ahead or put it behind five or 10 years from now.

Chicagobusiness.com

Chicago Crains

By: Danny Ecker

Big downtown hotels struck a deal with a union to avert a work stoppage, a critical agreement for the city's hospitality sector as it continues its recovery from the COVID-19 pandemic.

Costar.com

By: Dana Miller

NASHVILLE, Tennessee — The hotel industry, from economy to luxury, is experiencing a normalization in rates and demand. Hoteliers advise that the main priority for the remainder of the year should be staying focused.

Costar.com

Hotel News Now

By: Dana Miller

Not all unused space in hotels has to waste away, as some hoteliers have successfully turned spaces into screening rooms for private events.