INDUSTRY NEWS

HELRA Industry News

Industry news and resources connected to the worldwide hospitality industry and the Chicago area

Leadership and Mentorship: Ama Romaine of Blackstone Shares Her Perspective on Elevating Others Professionally

November 03, 2022

Lodgingmagazine.com

By: Ellen Meyer

Ama Romaine, global general counsel of Blackstone Real Estate Asset Management, always knew she wanted to be a lawyer. For her, working as a hostess and then a server in a family-run restaurant in Toronto during high school and college was just an enjoyable means to an end. Yet, even then, having “the ability to surprise and delight” gave her satisfaction beyond “really good tips,” she says. Romaine’s desire to serve by going above and beyond what guests expect isn’t all that different from how she strives to practice law. “I really do think about how I practice as operating in service of my clients, but also the greater good, because the two things are not mutually exclusive,” she explains.

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Recovery of Business Travel Inconsistent Across US

Demand Returns to Dallas, Lags in Silicon Valley
November 01, 2022

Costar.com

Hotel News Now

By: Dana Miller

While group travel demand is showing clear signs of recovery, hoteliers across the U.S. are less positive about the health of business travel. As business from corporate accounts typically slows down in the fourth quarter, many hoteliers are now looking to the first quarter of 2023 for an improved mix of sales.

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How Hyatt Takes a Holistic Approach to Data

Data Exec Says AI and Machine Learning Will Determine Future of Guest Experience
November 01, 2022

Costar.com

Hotel News Now

By:Sean McCracken

 CHICAGO — While much of the discussion about data in the hotel industry revolves around straightforward performance metrics, Hyatt Hotels Corporation's Vice President of Data and Analytics Raymond Boyle said his company's approach to data is designed to tackle every issue possible across the enterprise.

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It’s Time for Hoteliers to Be Honest About Labor Concerns

Retention, Technology Use Among the Chief Challenges
November 01, 2022

Costar.com

Hotel News Now

By: Bob Habeeb

Hospitality leaders have spent years expressing repeated concern about the industry’s ongoing labor shortage, and yet it persists. Indeed, nearly three years into the pandemic, there are more open hotel positions than ever before. The cost of finding, acquiring, training and retaining skilled workers has simply never been higher. Even in the face of this crisis, and amid news from the U.S. Labor Department that job growth is expected to sharply contract over the next decade, hotels are still not confronting the reality of what must change in order to be successful in this environment. Hospitality must once again become an industry where people want to work — it must entice them.

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Hotels Cater to Corporate Groups More Interested in Team Bonding Than Boardrooms

'Fewer Emails, More Fun' is the Mantra of the No-Work Work Trip
September 29, 2022

costar.com

Hotel News Now

By: Dana Miller

Corporate group travelers across the U.S. are returning with different wants and needs, including a desire for more team-building opportunities.

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Recession Fears Shift from 'If' to 'How Deep' for Hoteliers

Experts Expect Recession To Linger Through 2023
September 28, 2022

Costar.com

Hotel News Now

By: Sean McCracken

PHOENIX — The hotel industry is in a unique circumstance of arguably being in the midst of an upswing at the same time as the broader economy nears the onset of a recession.

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Hotel Execs Look Beyond Short-Term Headwinds to Positive Future

Business Travel, Construction Issues Remain Challenges
September 27, 2022

Costar.com

Hotel News Now

By: Sean McCracken

PHOENIX — The broad hotel industry faces a lot of headwinds right now, including labor shortages, high costs for construction, inflation, interest rate increases and the possibility of a recession.

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Valor Hospitality Partners CEO Says Staffing Crisis At Its Worst

Company Leverages Leadership Program To Build Emotional, Social Intelligence
September 27, 2022

Costar.com

Hotel News Now

By: Dana Miller

Nearly every industry across the globe is feeling pinched by the staffing crisis. Employers are not only struggling to find available talent, they're also falling behind on training them, according to Valor Hospitality Partners Global Partner and CEO Euan McGlashan.

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More Than a Chef: Hotels Seek To Combine Kitchen Leader, Food and Beverage Director Role

Staffing Issues, Costs, Consumer Behavior Drive Managers To Adapt and Innovate
September 16, 2022

costar.com

Hotel News Now

By: Harvey Chipkin

Some hotels are looking to combine the job of executive chef and food and beverage director as staffing issues, inflation and changing consumer behavior have taken on a whole new flavor.

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Marriott CFO Pins Optimism on Robust Labor Market, Travel Demand

Franchisees' Flexibility, Lessons Learned from Pandemic Strengthen Hotel Industry
September 15, 2022

costar.com

Hotel News Now

By: Bryan Wroten

BETHESDA, Maryland — Marriott International’s chief financial officer is not in the business of predicting recessions. Her job, however, does include making sure Marriott is prepared for any economic situation, good or bad.

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