INDUSTRY NEWS

HELRA Industry News

Industry news and resources connected to the worldwide hospitality industry and the Chicago area

Benchmark and Pyramid Hotel Group Merge and Form Benchmark Pyramid

October 01, 2021

Lodging

By: Lodging Staff

BOSTON and THE WOODLANDS, Texas—Two hotel and resort management companies have aligned forces, creating one organization strategically positioned for the future of the global hospitality industry: Benchmark Pyramid. With a worldwide portfolio of 210 properties and annual operating revenue under management of more than $3 billion, the new company captures the strengths of Benchmark Global Hospitality, a leader in the development and management of independent and lifestyle properties, and Pyramid Hotel Group, with its success across branded/franchise and resort properties. Benchmark Pyramid’s combined centers will deliver improved and accelerated results focused on service to owners and hotel guests.

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What the Labor Shortage Means for Hotel Revenue Strategy

Labor Shortages Affect Pricing, Structure of Revenue-Management Teams
September 30, 2021

Hotel News Now

By: Sean McCracken

DALLAS — Revenue management within the hotel industry has never been as affected by labor as it has been over the last 18 months, experts said at the 2021 HSMAI Revenue Optimization Conference.

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Changes in Guest Behavior Challenge Hotel Housekeeping

Larger Groups of Leisure Guests Traveling Together Often Leave Bigger Messes
September 28, 2021

Hotel News Now

By:  Laura Koss-Feder

As leisure guests returned to hotels in the spring and summer amid the pandemic, hotels have had to stay on top of their housekeeping game.

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From Hotels To Retailers, Staffing Shortage Crisis Persists In Chicago — And It’s Affecting Customers

CHICAGO (CBS) — Our bars and restaurants aren’t the only ones impacted by a continued worker shortage – other businesses across Chicago are taking a hit that is already affecting customers.
September 23, 2021

CBS Chicago

By: Tara Molina

As CBS 2’s Tara Molina reported, businesses from hotels to retailers and beyond have felt the pinch. They are finally back after a rough year and a half, but with this worker shortage, many reported they are capping occupancy rates – and still can’t open at full capacity – because they just don’t have to people to do it.

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Four Food and Beverage Trends That Are Here to Stay

September 22, 2021

Lodgingmagazine.com

By:  Robin McLaughlin

The COVID-19 pandemic shifted many operations for the hospitality industry; hotels, restaurants, and more changed traditional ways of providing guest experiences to keep both guests and employees safe. Through these shifts, food and beverage trends that will stick following the pandemic have become more prominent throughout hospitality. Dana Pellicano, vice president of food and beverage, global operations—Marriott International shared four food and beverage trends to watch for the future.

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Youth hostel company Selina opens at site of former Tremont Hotel

September 19, 2021

Chicago Business Journal

By: Ben Miller

Selina, a European company specializing in travel lodgings for younger travelers, has opened a 600-bed hostel at the site of the former Tremont Hotel in Chicago's Gold Coast neighborhood.

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Chicago Hotels Expected To Lose $2 Billion In Revenue By Year’s End, Report Says

September 16, 2021

CBS Chicago

By CBS 2 Chicago Staff

CHICAGO (CBS) — Chicago hotels are expected to lose $2 billion in revenue by the end of the year.

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Hoteliers Hope Flexible Schedules, 'Gig Pay' Can Ease Labor Crisis

Benefit, Wage Increases Also Key in War for Talent
September 13, 2021

Hotel News Now

By: Bryan Wroten

The U.S. hotel industry has been struggling with its labor shortage since before the COVID-19 pandemic, and the resulting drop in and outsized recovery of demand has only exacerbated the problem.

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All eyes on September: Hotel industry expected to see slowdown with close of summer travel season, Delta variant

Hotel industry leaders are keeping a cautious eye on the Delta variant's impact on travel, especially as the summer travel season has officially come to a close.
September 08, 2021

Chicago Business Journal

By: Ashley Fahey

Hotel industry leaders are keeping a cautious eye on the Delta variant's impact on travel, especially as the summer travel season has officially come to a close.

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Hotel CEOs Underline Speed and Passion As Necessary to Recovery

As Demand Soars, Brand Companies Embrace New Initiatives
September 07, 2021

Hotel News Now

By: Terence Baker

BERLIN — The COVID-19 pandemic accelerated many developments in the hotel industry, including hybrid meetings and more efficient technology.

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