INDUSTRY NEWS

HELRA Industry News

Industry news and resources connected to the worldwide hospitality industry and the Chicago area

AHLA Releases Statement on Passage of Bipartisan Infrastructure Bill

August 10, 2021

Lodging

By: Lodging Staff

WASHINGTON— American Hotel & Lodging Association (AHLA) President and CEO Chip Rogers released the below statement following Senate passage of a bipartisan infrastructure package.

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Hotel CEOs: Labor Retention Key in Path Back to Profitability

Hoteliers Value Data Analytics Amid Industry Rebound
August 10, 2021

Hotel News Now

By: Sean McCracken

LOS ANGELES — Work culture and respect for employees haven't historically been viewed as the pillars of profitability for the hotel industry, but hotel CEOs now see those aspects as vital for protecting the bottom line as the costs of recruiting and retaining labor grow.

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Travel Demand Adds Pressure to Hotel Labor Shortage

Technology Affected Guest Expectations During Pandemic
August 03, 2021

Hotel News Now

By: Bryan Wroten

The increase in demand for hotel rooms during the COVID-19 pandemic has been a double-edged sword for the U.S. hotel industry.

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Marriott CEO 'Encouraged' by Resilience of Travel Demand

Future Corporate, Group Bookings Improve From First Quarter
August 03, 2021

Hotel News Now

By: Bryan Wroten

"Tremendous overall improvement" in occupancy and rate during the second quarter are signs of an accelerating global recovery, Marriott International CEO Tony Capuano said during the company’s second quarter earnings call.

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Recovery Happening 'More Quickly,' Says Hilton's Nassetta

US Leisure Average Daily Rate Nears Peak in Second Quarter
July 29, 2021

Hotel News Now

By: Stephanie Ricca

Performance at Hilton’s hotels in the second quarter of 2021 "demonstrates we continue to make significant progress toward recovery," said President and CEO Chris Nassetta on the company’s earnings call with analysts today. He also hinted at changes designed to make the hotel industry a higher-margin business in the future.

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Opt-In Housekeeping Model Offers Staff Flexibility, Guest Choice

Housekeepers Clean Stayover Rooms Less Frequently
July 28, 2021

Hotel News Now

By: Dana Miller

Housekeeping models are shifting as the industry progresses through the COVID-19 pandemic, and operators are met with balancing guest preferences with the current labor market.

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Youth hostel company Selina to open on Chicago's Gold Coast

July 26, 2021

Chicago Business Journal

By: Ben Miller

Selina, a provider of youth hostels, said it plans on opening a location at 100 East Chestnut Street in Chicago, near the site of the former Mike Ditka's restaurant and at the site of the existing Tremont Hotel.

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US Hotel Performance Unlikely To Continue Upward Trajectory Post-Summer

Business Travel Shows No Signs of Replicating Summer Leisure Demand
July 23, 2021

Hotel News Now

By: Robert McCune

The trajectory of U.S. hotel performance for the first half of 2021 will not continue through the second half, but the recovery is clearly underway, according to Jan Freitag, national director for hospitality analytics at CoStar Group.

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Heightened Cleaning, Reduced Room Rates Contribute to Guest Satisfaction

Survey Found Declines in Contentment With Complimentary Breakfasts
July 23, 2021

Hotel News Now

By: Dana Miller

Hotels in North America overall managed to keep guests satisfied during the year despite stresses from the COVID-19 pandemic. As the industry begins to recover, travelers are indicating which amenities they most value during an overnight stay.

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Hyatt Creates World of Care ESG Platform

July 23, 2021

Lodging News

By: Lodging Staff

CHICAGO—Hyatt Hotels Corporation unveiled World of Care, a global environmental, social, governance (ESG) platform designed to address the challenges faced by Hyatt’s colleagues, guests, owners, and communities and enact meaningful change within the hospitality industry.

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